High Tech

How to Protect Your Canadian Business from a Cyber Attack

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Information grenade

More than a quarter of business owners in a variety of industries claimed they had been the victim of a cyber attack, according to a survey by Neustar. Rates of attacks differed across industries, with the telecom industry receiving the highest volume of attacks at 45 percent and the retail industry receiving the lowest volume of attacks at only 16 percent. Businesses in the travel, finance, and IT industries reported that between 28 and 32 percent had experienced at least one cyber attack.

Financial Toll

The financial toll of a cyber attack varies, but Mashable.com reports that it can cost business owners up to $100,000 per hour. The amount of revenue that you lose each hour depends on whether you are an e-retailer who relies primarily on website sales or a business owner with a brick and mortar location. While only 13 percent of retailers claim that they lose $100,000 per hour, nearly two-thirds of business owners claim that they lose $10,000 per hour. Whether you are losing cash or data, a cyber attack can be disastrous, but with a few useful tools in place, you can easily thwart would be attackers or at least alleviate the damage they can cause.

Back Up Everything

When you or an employee hits the save button, you need to make sure that that information is saved on more than just that single device. You can backup your data to a local hard drive, or the Small Business Administration advises, use a cloud-based backup service like DropBox or Symantec. In addition to providing you with an extra level of protection, programs like these allow you to sync all of your files between devices and easily send information from employee to employee.

Implement Clear Security Rules

Before letting your employees loose on a cloud, ensure that they have been well trained in the area of mobile security. A shared Wi-Fi connection is more than just a convenience, it is a vehicle through which attackers can pilfer your data, your passwords, and your banking information.

Train your employees to understand the importance of using encrypted sites while on shared Wi-Fi. If possible, safeguard all of your sites with two-factor authentication. With two-factor authentication, a cyber criminal may be able to steal one password, but he won’t be able to access your data unless he gets the second one. These are also critical points to consider if you have a BYOD (bring your own device) program. To safeguard your BYOD program, consider buying software that allows your employees to switch between home and work modes on their personal devices.

Disaster Management

Unfortunately, even the most cautious companies can sometime become the victim of a cyber attack. If you are hit by one, there are steps you can take to minimize your damage. Companies like Life Lock offer credit monitoring and repair, and can alert you to a security breach even before you realize you are in danger. Although you can use credit repair services after an attack, it is better to use these types of service preemptively as they can help to reduce your chances of becoming a victim.

What to Do When You Have No Internet – Set up Hotspots from Data Plans

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internet-downRecently at my place of work the internet went completely down just as soon as a prospective client was coming in for a business meeting. Being that I work for an online marketing agency, no internet practically means the end of the world. I’m dead serious. So, what was one to do?

After calling our internet service provider (ISP), I found out that the internet was down for the entire block temporarily as heavy construction was being done at the Bathurst and Eglinton area of Toronto, and all it takes is city workers snipping a wire without prior notice. This was a problem affecting everyone, and we were unhappy with our ISP for the iffy service provided over the last few years, but desperate times called for desperate measures. We needed the internet to at least show the client a few websites among other things. What was to be done?

A few years back I learned in theory that it was possible to turn your portable device into a wireless “hotspot.” While this never needed to be done before, now was the time to put it into practice. With the aid of a couple of coworkers’ mobile smartphones, we were able to set up two hotspots with password access, and have most of the computers in the office running off the data plans of these mobile phones. Ideally it should have gone through one phone, but I learned the hard way that a mobile phone (at least, the iPhone) only allows up to five (5) simultaneous connections. Who knew?

So, the next time you are in a bind, remember that you can always fall back on your mobile device for backup power, provided you have a computer/laptop with a wireless card to get signal.

How to Grab a Video from Facebook with Google Chrome

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1. Go to the page where the video/comments are displayed.

2.Hit F11 on Windows (Command+Shift+I on a Mac, I think) to display the elements screen.

3. Go to the “Network” tab, then sort by “Type.”

4. Navigate to the bottom (or top) and look for “video/mp4.” If you don’t see it, refresh your browser page and then hit “play” on the video.

5. Once that’s done, go to the video/mp4 “file” on the left side and right-click “open link in new tab” (see screenshot).


6. Once the link is opened in a new tab, hit CTRL+S and save the video. You have it!



I’ve already done this with a hilarious video where a father is playing “mission impossible” with his baby. This has been embedded into the post. Enjoy!

[jwplayer mediaid=”2094″]

How to Build a Chromebook on Hard Disk Using Windows

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Building a Chromebook containing Google’s OS is a very messy process. I have seen many sites and YouTube videos explaining how to do so, but all of them involve having Hexxeh’s Vanilla OS installed on a USB key and booting from there. What if I wanted a “true” Chromebook?

I finally found an article that explains what to do. My head already is spinning and I’m debating whether or not an all-internet based operating system has real advantages over a Windows XP installation, which from experience works very nicely on slower netbooks. Nevertheless, here’s an excerpt from the article.

How do I Install Chrome OS on the Harddisk?

Guide to Dual-Booting Chrome OS with Windows

How To Dual-Boot Chrome OS with WindowsIf by now you have managed to get it working off of a USB stick, you might be wanting a more permanent solution. Installing Chromium OS on to your hard disk is much trickier, especially if you want to keep your existing OS.

Depending on your current setup, there are a number of methods that you can use. The most likely scenario is that you have Windows as your main OS, and you want to have Chromium installed for quick access to the web.

What you will need

  • A netbook or laptop running Windows.
  • A USB memory stick with Chromium loaded on it (see above).
  • Another USB memory stick, hard disk or CDROM drive.


Here be dragons!

How your computer is actually setup will change the steps you need to make Chromium OS work from the harddisk. You might already have some extra partitions on the disk, or your devices might appear in a different order. I recommend you take the time to become familiar with the tools you’ll be using and how your computer works.

Be sure to double-check everything before making changes.

Phase 1: Preparing the GParted Live Boot Disk

Once you’ve got Chromium OS working off of the USB stick, we need to go through a few hoops to get that copied on to the hard disk. For this you’ll need another bootable storage device, either a USB flash disk, USB hard disk or a CDROM drive.

Note: resizing and adding partitions on your hard disk is an advanced topic, and not for the faint hearted. If you’re not comfortable messing with the disk partitions then this might not be for you.

Warning: There is a reasonably high chance that you will break your Window installation if you don’t do this right. Make sure you have backed up all your important data first.

  1. First, download a copy of GParted Live. Make sure you get the .zip version if you plan to boot from disk, and the.iso version if using a CDROM. Follow the instructions on that page on how to make the disk bootable.
  2. Reboot the computer, with the bootable drive or CD connected. Hopefully it will boot up into the GParted Live system. It will ask you a few questions, and the default answers will probably be fine.
  3. Once you have GParted running, the first thing you will need to do is make some space for two new partitions. This is done by selecting the last partition, and reducing its size by 2 or 4 Gb. [see Image 1] Having done that, click on the Apply button.
  4. Switch the device (button in top corner) to the flash disk you installed the OS on to. You will see very many partitions, but the only two you are interested in are the ones labels C-ROOT and C-STATE. Make note of the exact sizes for these two paritions. [see Image 2]
  5. Switch back to your main disk device, and create two partitions C-ROOT and C-STATE with the same sizes as you noted down above. Click on the Apply button to make the changes happen.
  6. Go to the flash drive, select the C-ROOT partition, and click on the Copy button on the toolbar. Then switch over to the main hard disk and select the new C-ROOT and Paste. Repeat this step for the C-STATE partition too.
Double check that the pending actions are correct, and click Apply.

Screenshots from GParted


    Image 1: Reduce size of main partition on main hard disk to make space for Chromium OS.

    Image 2: Make note of the sizes of C-ROOT and C-STATE partitions on the flash disk.
Phase 2: Getting Chromium OS to Boot

Now that you have successfully copied the OS to your hard disk, the next challenge is getting it to boot. The following instructions are specifically tailored to Windows users who want to minimise the impact on their existing configuration. This method won’t touch the MBR, nor will it change how Windows is booted.

Note: All settings and data within Chromium OS will be wiped.
(Seeing as all your data is stored in “the cloud”, this shouldn’t be a problem.)

  • First, download a copy of Grub for DOS (most recent is grub4dos-0.4.4-2009-06-20.zip). From this zip file you just need the file called “grldr”. Copy this to your C:
  • Create a file in C: called “menu.lst” with the following contents:

    timeout 0

    title Chromium OS
    root (hd0,2)/boot/vmlinuz quiet console=tty2 init=/sbin/init boot=local rootwait ro noresume noswap loglevel=1 noinitrd root=LABEL=C-ROOT i915.modeset=1 cros_legacy BOOT_IMAGE=vmlinuz
    You’ll need to change (hd0,2) to point to whichever partition is C-ROOT. In this example, (hd0,2) is the 3rd partition on the 1st disk (counting from zero).

  • Finally, add Grub for DOS to the Windows boot.ini file. The method varies depending on which system you have:

    Windows 2K, XP: Add the line below to your C:boot.ini

    c:grldr=”Chromium OS”
    Windows VISTA: Open notepad as administrator and create “C:boot.ini”:

    [boot loader]
    [operating systems]
    C:grldr=”Chromium OS”
    Windows 7:
    Open command prompt as administrator. Use bcdedit to create a boot menu entry.

    bcdedit /create /d “Chromium OS” /application bootsector
    This prints a long number with { }. This long number is called “id”.
    Replace the “id” with your number in the following commands.

    bcdedit /set {id} device partition=C:
    bcdedit /set {id} path grldr
    bcdedit /displayorder {id} /addlast

  • Cross fingers, remove all USB devices and reboot computer. If successful, you will see Chromium OS boot up.
  • The first thing it might do is display the message like “Chrome OS is missing or damaged” or something similar. The it will enter Recovery Mode and rebuild the installation of the OS on your hard disk, which will take a few minutes. When it is done, reboot the computer.
  • It will be necessary to reconfigure the system, as Chromium OS will have wiped all your previous settings and data. This is a minor annoyance, but you should be back online in no time.

    Now that this is complete, you won’t need that USB stick any more…


    Update by kthejoker:
    “So perhaps an update is in order, since the build state of hexxeh’s Chromium builds has changed a bit …
    This is what I had to do to get it working:
    1) I used a free tool called MiniTool Partition Wizard to make my partitions. You can make these partitions in Windows without having to create a separate boot disk for GParted or any of that. As long as you have free space sitting at the end of your drive, creating partitions with this tool is a snap.
    So open up the Partition Wizard with your USB drive in the slot. Reclaim 4 gigs of space from the drive you want to install Chromium on. Then just copy the two partitions ROOT-A (formerly known as C-ROOT … catch #1) and STATE into your newly unallocated space. This will copy their size and state exactly. If you’re applying these to the same partition Windows is running on, you’ll have to restart for the tool to do its thing (ie it basically replicates GParted’s functionality.)
    2) Just like the instructions, download Grub4Dos. All you need is the GRLDR.MBR file on the root drive of your Windows partition.
    3) My menu.lst file looks like this:
    timeout 0
    Chromium OS
    root (hd0,1)
    kernel /boot/vmlinuz quiet init=/sbin/init rootwait ro noresume noswap noinitrd root=/dev/sda2 i915.modeset=1 cros_legacy BOOT_IMAGE=vmlinuz.A
    So 1) I couldn’t get it to use the ROOT-A label to load the kernel. If I run findfs, I clearly see that /dev/sda2 is my ROOT-A partition, but God help me, when you run the kernel bootstrapper, it just hangs or errors out every time. So I had to explicitly set the root to the right partition.
    To find my partition, I had to boot into Chromium US via the USB stick and run mount to see where it mounted all my dev partitions and then open each one till I found the one with ROOT-A’s folder structure (sbin, boot, etc.) I’m sure there’s a faster way, but I don’t know enough about Linux, so there you are.
    3) The biggest challenge: modifying the chromeos_startup file in /sbin. You know that init=/sbin/init command in your kernel bootloader? It kicks off chromeos_startup, and chromeos_startup thinks the stateful_partition (ie the STATE partition) is always located at partition 1 … except it’s not. Mine is /dev/sda5 (found the same way as the ROOT-A partition.)
    So if you go into the chromeos_startup file using vi, you can see a line in there that says
    Change that 1 to whatever partition your STATE partition is.
    Again, I had to boot into my USB stick to edit this file because Windows can’t mount those partitions. Maybe there’s freeware to mount and edit those files within Windows, I’m sure there is. Anyway, I just used vi at the shell prompt to edit it. Ask a Linux friend, they’ll know how to edit it.
    So in conclusion: different menu.lst entry, explicit root partition, edit chromeos_startup. If you have any questions, hit me at my username at google’s popular mail service.”


iPhone 5C vs. 5 – Get the iPhone 5

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iphone-5c-all-colorsWith all the hype about the iPhone 5C on a different choice of colours, it makes for a good discussion on it. Many people have clamoured over a choice of iPhone colours for a while and Apple delivered. The hard case and different phone backgrounds makes it a popular, low-cost solution to Apple’s flagship phone. My issue is with the technical specs.

Apple claims that the iPhone 5C has a slightly better battery and Facetime camera than the iPhone 5. However, this has yet to be proven. What I see in the iPhone 5C is a phone that’s similar to the iPhone 5 in every way except:

1. The hard plastic case is easier to crack than the iPhone 5’s metal case

2. You can have an iPhone 5 with double the storage space at the same cost as the iPhone 5C. For example, a 64 GB iPhone 5 is the same price as a 32 GB iPhone 5C.

3. The iPhone 5C doesn’t come with storage spaces higher than 32 GB, meanwhile the phone’s camera takes pictures requiring large storage space.

Noting the above, I don’t see any reason why to get the iPhone 5C when the iPhone 5 does the same with more storage.

How to Recover a Lost ASD File in Microsoft Word 2007 or in Word 2003? Microsoft Word Crashed

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Recently a co-worker flipped out over the fact that Microsoft Word suddenly crashed on him, taking along an important document that was worked on for 4 hours and for some reason not saved during that time. While a better question would be as to why the document, an important one at that, wasn’t saved throughout that entire period, desperate times called for desperate measures. As it was, Microsoft Word saved the document as an ASD file; the trick was to get it to open in Word.

After doing a bit of research, I came across the following article whose contents I’ve copied for everyone’s benefit.

ASD files are automatic backups of the original file, so word setup the backup file, you need to find the original file or select the file and when the dialog box comes up for what to do with it, select to choose a program from the list, and select word.

1. Click Start, and then click Search.
2. Click All files and folders in Search Companion on the left side of Microsoft Windows Explorer.
3. In the All or part of the file name: box, type the file name that you want to find.
4. In the Look in box, click My Computer, and then click Search.
5. If the results pane does not contain the file, continue with the following steps to search for all Word documents.
6. In the All or part of the file name: box, type *.doc, and then click Search.
Manually recover AutoRecover files
To search for AutoRecover files, follow these steps: 1. Click Start, and then click Search.
2. Click All files and folders in Search Companion on the left side of Windows Explorer.
3. In the All or part of the file name: box, type *.ASD.
4. In the Look in box, click My Computer.
5. Click Search.

If you find any files that have the .asd extension, follow these steps: a. Start Word.
b. Perform one of the following actions:

i.  In Word 2007, click the Microsoft OfficeButton, and then click Open.
ii. In Word 2003, click Open on the File menu.

c. In the File of type list, click All Files .

d. Locate and select the .asd file.

e. Right-click “Open With” and locate from programs where Microsoft Word is.

f. Open with Microsoft Word.


If Word finds the AutoRecover file, the Document Recovery task pane opens on the left side of the screen, and the missing document is listed as document name [Original] or as document name [Recovered]. If this occurs, perform one of the following actions:

i. In Word 2007, double-click the file in the Document Recovery task pane, click the Microsoft Office Button, click Save As, and then save the document as a .docx file.
ii. In Word 2003, double-click the file in the Document Recovery task pane, click Save As on the File menu, and then save the document as a .doc file.


Microsoft Outlook IMAP Desktop Alerts Popup – How to Create Rule

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I’ve recently been recommending to my clients to switch to IMAP-based email from POP. The technology is newer, everything occurs real-time, and it’s just a better service. However, there are some things that take getting used to, such as purging emails from Outlook and the apparent lack of desktop notification alerts. This post, taken from Microsoft’s site, will address how to allow desktop alerts in Outlook a la POP email setup. -Rafi


A Desktop Alert is a notification that appears on your desktop when you receive a new e-mail message, meeting request, or task request. Desktop Alerts are turned on by default. This article explains how you can customize the appearance of Desktop Alerts as well as turn them off.

Information that Desktop Alerts display

The information displayed in a Desktop Alert varies depending on the item that you receive in your Inbox.

  • E-mail message    The alert displays the name of the sender, the subject, and the first two lines of the message. A Desktop Alert does not display the contents of an encrypted or digitally signed message. To view the message, you must open it.
  • Meeting request    The alert displays the sender, subject, date, time, and location of the meeting.
  • Task request    The alert displays the sender, subject, and start date of the assigned task.

If several items arrive in your Inbox at the same time, you won’t necessarily receive a Desktop Alert for each item. If you receive a large number of items within a particular period of time, Microsoft Outlook displays a single Desktop Alert to indicate that you received several new items. This prevents your desktop from being crowded with alerts that could potentially interfere with your work and temporarily obscure a portion of your desktop.

You can use Desktop Alerts to process your incoming items without opening your Inbox. When a Desktop Alert appears, you can perform several actions that normally require you to open the item. For example, you can set a flag on a message, delete a message, or mark it as read — all without opening your Inbox.

If you are using a Microsoft Exchange account or a POP3 e-mail account, a Desktop Alert is displayed only when a new item arrives in your default Inbox. If you want to display a Desktop Alert when an item arrives in any other folder, or when you receive items that meet specific conditions, you must create a rule. You must also create a rule if you want to be notified when you receive a new item in an IMAP e-mail account.

TIP:   If you want to keep a Desktop Alert visible so that you can take more time to read it, place your pointer on the alert before it fades from view.

Turn Desktop Alerts on or off

Desktop Alerts are turned on by default. There might be times when you want to turn Desktop Alerts off and then on again. For example, if you are making a presentation to a public audience, you might not want Desktop Alerts to appear on your screen, revealing information that you prefer to keep private. Although Microsoft Outlook will not display Desktop Alerts when you are running a Microsoft Office PowerPoint presentation, the display of alerts will resume if you switch to another program or a Web site during your presentation.

Turn off alerts

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
  3. Under When new items arrive in my Inbox, clear the Display a New Mail Desktop Alert (default Inbox only) check box.

NOTE   To suppress other notifications such as playing sounds, changing the mouse pointer, or displaying an envelope icon in the notification area, clear the Play a sound, Briefly change the mouse cursor, or Show an envelope icon in the notification area check box, respectively.

Turn off alerts from a Desktop Alert

  1. When a Desktop Alert appears, click the down arrow on the alert.
  2. On the Desktop Alert menu, click Disable New Mail Desktop Alert


1. Click to open the Desktop Alert menu.
2. Click to turn off Desktop Alerts.

Notice also that you can do other things from the Desktop Alerts menu, such as open, flag, or delete the new message, mark the message as read, or open the Desktop Alert Settings dialog box, where you can specify how long the Desktop Alert should remain visible on the screen and how transparent it should be. See the next section for details.

Turn on alerts

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
  3. Under When new items arrive in my Inbox, select the Display a New Mail Desktop Alert (default Inbox only) check box.

Change the appearance of Desktop Alerts

You can customize the appearance of your Desktop Alerts. You can have them remain visible as briefly as 3 seconds or as long as 30 seconds. You can also adjust their transparency to make them more noticeable or to keep them from blocking your view of documents and other items on your desktop. Finally, you can change where your Desktop Alerts appear by dragging one of them to a more preferable location on your desktop.

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
  3. Click Desktop Alert Settings.
  4. Under Duration, drag the slider bar to the number of seconds for which you want new Desktop Alerts to remain visible on your desktop.

NOTE    Although Desktop Alerts eventually fade, the new e-mail notification icon remains in the Outlook status bar until you open the new item or items in your default Inbox.

  1. Under Transparency, drag the slider bar to the transparency value that you want.
  2. To check your settings, click Preview.

NOTE   These settings also apply to the Desktop Alert that can be specified as a rule action.

Move the Desktop Alert to a different location on your screen

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
  3. Click Desktop Alert Settings.
  4. In the Desktop Alert Settings dialog box, click Preview.

A sample Desktop Alert is displayed on your desktop.

  1. Drag the Desktop Alert to the location that you want.

TIP   You can move the Desktop Alert to a different monitor if your desktop spans more than one monitor.


Note: this doc is optimal for Word 2007.

Original Source: http://office.microsoft.com/en-ca/outlook-help/turn-desktop-alerts-on-or-off-HA010098670.aspx

How to Batch-Resize Images in Photoshop

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Have you ever felt that a set of your images were too distorted in the same manner? How about if your images are very large in size (over 20 MB) and you want to send smaller samples to a client? Here’s what you do in Photoshop. For this example I’m using CS6 with Windows (I know, how could I, right?).

Record the action

With one of our images open we head to the Actions palette. You can get to this via Window > Actions. We want to create a new action.


Give your action a name and then hit ok.


You will see the red record button is now on, meaning that anything you do in Photoshop now will be recorded.



Resize the image byheading to Image > Image Size. I’m resizing my image to a width of 600 pixels wide. Then Save the Image for the Web by going to File > Save for Web and Devices.



Choose a different folder to save the optimized file into than your originals.


When saved close the original image and then click Stop on your action.

Automate it

Now you have your action we can use it to automate an entire folder of image. To do this go to File > Automate > Batch.


On the options you want to select your Action under Play – Action (pick the one you have just created). Then under Source choose Folder and then select your Source folder. Then you should be all set. Click OK and it will start to run through each of the images in your folder! Magic.


Here’s a video solution of how to do it (thanks to George Ornbo):

Batch resizing in Photoshop from George Ornbo on Vimeo.

Other tools

Another small, lightweight tool I like to use is something called PixResizer, which does a nice job of batch-resizing images. The only thing is that it maintains image parameters, which is a problem when you want to batch-distort images.



Math/Excel – How to Calculate Percentage Change

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I am working on graphs and I need to find the percentage of increase from one figure to another. How do I do that? For instance staff hours for 2006 were 28011 and for 2007 were 31230. How do I find the percentage of increase?

Percentage change is calculated this way:


The sign indicates whether it is a decrease or increase. For your example,


  • Since this is a positive figure, it is an 11.5% increase.

    Hope this helps!

    Source: http://mathcentral.uregina.ca/QQ/database/QQ.09.06/s/galland1.html


Microsoft Word 2007 – Insert or delete a comment

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You can insert a comment inside balloons that appear in the document margins. You can also hide comments from view.

If you don’t want comments to appear in your document during a review, you must clear your document of comments by deleting them. To find out whether comments remain in your document, click Show Markup on the Review tab in the Tracking group.

What do you want to do?

Insert a comment

You can type a comment. On a Tablet PC, you can insert a voice comment or a handwritten comment.

Type a comment

  1. Select the text or item that you want to comment on, or click at the end of the text.
  2. On the Review tab, in the Comments group, click New Comment.

Word Ribbon Image

  1. Type the comment text in the comment balloon or in the Reviewing Pane.

NOTE   To respond to a comment, click its balloon, and then click New Comment in the Comments group. Type your response in the new comment balloon.

Insert a voice comment

If your computer is a Tablet PC, you can record voice comments. Voice comments are added as sound objects inside comment balloons.

Before you can add a voice comment for the first time, you need to add the Insert Voice command to the Quick Access Toolbar.

  1. Click the Microsoft Office Button Button image, and then click Word Options.
  1. Click Customize.
  2. In the list under Choose commands from, select All Commands.
  3. In the list of commands, click Insert Voice, and then click Add.

To add a voice comment to your document, do the following:

  1. On the Quick Access Toolbar, click Insert Voice Button image.
  2. In the dialog box that opens, click the start button and record the voice comment.
  3. When you finish recording the comment, press the stop button and close the dialog box.
  4. If Microsoft Office Word displays a message asking whether you want to update the sound object, click Yes.

To hear the recorded comment, right-click the comment balloon, point to Sound Recorder Document Object, and then click Play.

NOTE   For additional information about recording and editing a sound object, see the documentation for your sound card and microphone.

Insert a handwritten comment

If your computer is a Tablet PC, you can make handwritten comments in your document. The ink is added and displayed inside comment balloons.

  1. On the Review tab, in the Comments group, click New Comment.

Word Ribbon Image

  1. Write the comment in the comment bubble.

Top of Page TOP OF PAGE

Delete a comment

  • To quickly delete a single comment, right-click the comment, and then click Delete Comment.
  • To quickly delete all comments in a document, click a comment in the document. On the Review tab, in theComments group, click the arrow below Delete, and then click Delete All Comments in Document.

Delete comments from a specific reviewer

  1. On the Review tab, in the Tracking group, click the arrow next to Show Markup.

Word Ribbon Image

  1. To clear the check boxes for all reviewers, point to Reviewers, and then click All Reviewers.
  2. Click the arrow next to Show Markup again, point to Reviewers, and then click the name of the reviewer whose comments you want to delete.
  3. In the Comments group, click the arrow below DeleteButton image, and then click Delete All Comments Shown.

NOTE   This procedure deletes all comments from the reviewer that you selected, including comments throughout the document.

TIP   You can also review and delete comments by using the Reviewing Pane. To show or hide the Reviewing Pane, click Reviewing Pane in the Tracking group. To move the Reviewing Pane to the bottom of your screen, click the arrow next to Reviewing Pane, and then click Reviewing Pane Horizontal.

Top of Page TOP OF PAGE

Change a comment

If comments aren’t visible on the screen, click Show Markup in the Tracking group on the Review tab.

Word Ribbon Image

  1. Click inside the balloon for the comment that you want to edit.
  2. Make the changes that you want.


  • If the balloons are hidden or if only part of the comment is displayed, you can change the comment in the Reviewing Pane. To show the Reviewing Pane, in the Tracking group, click Reviewing Pane. To make the reviewing pane run across the bottom of your screen rather than down the side of your screen, click the arrow next to Reviewing Pane, and then click Reviewing Pane Horizontal.
  • To respond to a comment, click its balloon, and then click New Comment in the Comments group. Type your response in the new comment balloon.

Add or change the name used in comments

  1. On the Review tab, in the Tracking group, click the arrow next to Track Changes, and then click Change User Name.

Change User Name

  1. Click Personalize.
  2. Under Personalize your copy of Office, change the name or initials that you want to use in your own comments.


  • The name and initials that you type are used by all Microsoft Office programs. Any changes that you make to these settings affect other Office programs.
  • When you make a change to the name or initials that you want to use for your own comments, only comments that you make after the change are affected. Comments that are already in the document before you change the name or initials are not updated.
  • Source: http://office.microsoft.com/en-ca/word-help/insert-or-delete-a-comment-HA001219010.aspx