This post comes from the heart.
I recently checked my email which is currently hosted on the now-former Google Apps for Business Free account. I received an email from a Google address with a message that I initially thought to be a prank. It read:
“Hello from Google,
Here’s some important news about Google Apps—but don’t worry, there’s no need for you to take any action. We just want you to know that we’re making a change to the packages we offer.
Starting today, we’re no longer accepting new sign-ups for the free version of Google Apps (the version you’re currently using). Because you’re already a customer, this change has no impact on your service, and you can continue to use Google Apps for free.
Should you ever want to upgrade to Google Apps for Business, you’ll enjoy benefits such as 24/7 customer support, a 25 GB inbox, business controls, our 99.9% uptime guarantee, unlimited users and more for just $5 per user, per month.
Thank you for using Google Apps.
Director, Google Apps”
“But don’t worry, there’s no need for you to take any action. We just want you to know that we’re making a change to the packages we offer.” Yeah, right. Nice way to put the wrench in new small businesses with practically no prior notice!